Transcription Quality & Accuracy for Peace of Mind
We guarantee a 99% accuracy rate on all files – regardless of difficulty.
Having a staff of thousands of transcriptionists gives us the flexibility to assign complex or technical content to transcriptionists with discipline-specific expertise or familiarity with a certain accent.
Have custom needs? We’re happy to accommodate custom transcription guidelines and formats to provide you with exactly what you need.
Every file undergoes a stringent, multi-step quality assurance process, which includes two rounds of human review.
Order, Manage, and Preview Your Files
Our online account system makes it easy to access your transcripts at any time. You can upload audio or video files from your computer, via links, via FTP, or using an integration. In your account, you can manage files, monitor the status of your files, preview and download transcript and caption files, manage users, set up billing, edit your transcripts, and set up an interactive transcript.